Case Study – Helping a client to ‘Shape a Better World’

We worked with a large multinational engineering consulting firm to improve the health and wellbeing of their employees.

Employer Profile

  • 4,500 employees based in the UK
  • Predominantly male demographic, highly educated, average age 34
  • 3-year journey originating from a full review of their UK benefits
  • We identified wellbeing as critical to underpinning their new benefits strategy

Situation 

Employees had an independence of spirit that is reflected in their work, and in their dedicated pursuit of technical excellence.

However, there was a culture of excessive working and poor life balance, which was leading to burn-outs, lost productivity and ultimately sickness absences.

The company spent a lot of money looking after and caring for their people, but they had no clear objectives, a disjointed approach and too many providers. 

People were falling through the net, becoming long term sick.

Wellbeing had become a commercial imperative - the company was keen to:

"Achieve a holistic approach to health and welling benefits that focuses on the physical and mental support of our employees".

Process

We helped the firm to set clear aims and objectives:

Objectives: Share best practice, proactive healthcare, measure and evaluate, engage employees

And set out and delivered a series of building blocks, to deliver against these:

Empowerment

  • Extend education & awareness - fun and challenge
  • Introduce the Manager / Employee Health Gateway - health age calculator
  • Maintain core and voluntary health assessments - 40+, flex and Know Your Numbers

Intervention

  • Extend education & awareness - fun and challenge
  • Introduce the Manager / Employee Health Gateway - health age calculator
  • Maintain core and voluntary health assessments - 40+, flex and Know Your Numbers

Rehabilitation

  • Improve sickness absence reporting
  • Maintain active case management to minimise long term sickness - early referrals and rehabilitation case conferences
  • Extend self-referral EAP and health pathways, e.g. musculoskeletal and psychological

Protection

  • Improve Income protection, EAP, financial education, flexible working and family friendly policies
  • Protect the Healthcare Plan against future medical inflation and Government legislation
  • Achieve WELL-Building certification for all UK offices

Which in turn led to a new wellbeing approach, alongside a detailed set of measurement criteria to track progress.

Outcome

The programme was greeted with acclaim by the industry, with the client winning a series of accolades:

 

More importantly the client felt that the work had delivered significant return on their investment:

“Evan has brought about a new way of thinking and individual ownership across our region which has seen people better educated and informed about their health and wellbeing through a toolkit of information, intervention and support - leading to real bottom line savings - a win/win.“

HR Director UKMEA

 

For more details on the work, and to talk about how focusing on wellbeing can improve your bottom line,  contact the Wellbeing Leader on  07961 821 995.